YOU CAN RETURN ANYTHING FOR ANY REASON - ALMOST.

All the items you want to return must be returned within thirty days of the original purchase date given on the invoice enclosed with your order. There is a 10% restocking fee for anything returned after thirty days. No returns are accepted 60 days beyond the purchase date. Returns received without this paperwork will slow down your return, and may cause confusion and cost you a fee. We do not pay return shipping back to us nor do we reimburse the original shipping cost that you paid.

• No returns on used personal care items
• Returns must be received in their original packaging, including our specific barcode that is placed on most items. 
• Clothing must not be soiled or laundered. 
• Bolts of fabric must come back as one complete piece.
• Highly discounted damaged products (BB items) are not returnable.

 What To Do If Something Is Damaged

Damages must be reported within five business days in order to process the appropriate claims and send out replacements in an efficient manner.

• Do not discard the original shipment box or its packaging.
• Do note any damages to the exterior of the box on the invoice received with the package, and highlight all damaged items.
• We typically ask for photos of the damaged to be emailed or text to us

How to make a return 

The easiest way for you to return something is to send the item(s) back along with a copy invoice. We can process a refund, send out a replacement of something else, or leave a store credit on your account for a future order.

This is to be done ONLY after contacting us about the request and finalzing specifics about the return, and subsiquent confirmation.

You can contact us via:

Email: ( shadesja2003@yahoo.com )
Whatsapp (Text) and Cell: +1 (876) 797-7591

OR

Fill out the "Contact Us" form using the link belowing.

https://shadesofafricajm.com/pages/Contact-Us.html

*If you ask for a refund, it will be processed in one to two business days after we have received and processed your return.

 We thank you for your business. We appreciate you!